Cookie Policy and GDPR

tussilott.com website is owned by Tussilott, which is a data controller of your personal data.

How does Tussilott use cookies?

Our website uses cookies to ensure that it functions properly and to give you the best possible shopping experience. This includes cookies that are necessary for the website to operate — such as remembering the contents of your shopping cart and processing your order — as well as optional cookies for statistics and marketing purposes that help us understand how our website is used and improve our content.

When you visit tussilott.com for the first time, you will be presented with a cookie banner where you can choose which types of cookies you consent to. You can withdraw or change your consent at any time via the link in the cookie banner, where you can also see an overview of all cookies used and their purposes. If you choose to reject optional cookies, the website will still function normally — you simply won't receive personalized content or advertising.

How does Tussilott handle my personal data (GDPR)?

As a company based in the European Union, Tussilott complies with the EU General Data Protection Regulation (GDPR). We only process your personal data when we have a legal basis to do so — for example, to fulfill your order, provide customer service, or, where applicable, with your consent (such as for marketing emails).

We never sell your personal data to third parties. Your information is only shared with the partners necessary to complete your purchase, such as payment providers and shipping companies, and only to the extent required. We retain your data only for as long as necessary for the purposes described in our privacy policy, after which it is securely deleted.

Under GDPR, you have the right to access the personal data we hold about you, request corrections or deletion of your data, withdraw consent, and object to certain processing. You also have the right to lodge a complaint with your national data protection authority. To exercise any of these rights, please contact us through tussilott.com, and we will respond within the timeframes required by law.We have adopted this Privacy Policy, which determines how we are processing the information collected by tussilott.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using tussilott.com website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the tussilott.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via mariealmcenteno@gmail.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@tussilott.com